Help & contact
MileHop Support
Found a problem, have a question, or have an idea that would make MileHop better? Contact support directly.
Email supportFor app issues, feedback, and feature requests.
support@milehop.xyz
Helpful details to include
- Your MileHop app version.
- Your iPhone model and iOS version.
- What you were trying to do and what happened instead.
- A screenshot, if it helps explain the issue. Avoid including sensitive information you do not want to share.
Does MileHop continuously track my location?
No. The current MileHop design requests location when you intentionally use features such as I'm Here or choose to save your current location. MileHop is not designed to continuously record your movement in the background.
What if a route or mileage value changes?
MileHop caches calculated route mileage for convenience. Routes can be recalculated when roads, entrances, or normal routing change.